Dolphin Cart - Troubleshooting

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ERROR: FAILED CONNECTING TO DATABASE - CANNOT LOAD DOLPHIN CART CONFIGURATION

This is a general startup error in the configuration loading phase of the initialization. After the error is printed, usually an array with error messages will be displayed.

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Array with No Error Messages

Example: 

Array
(
)

In this case it means that there was an error communicating with your FileMaker Server. Please investigate the following possible causes:

  • The FileMaker Server does not have XML web publishing enabled
  • The FileMaker Server was not configured and deployed for web publishing on your server
  • The database file name or server address are incorrect in the include/config.inc.php Dolphin Cart file
  • Your FileMaker Server might have crushed and needs to be restarted
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